KeyUser Pro for SAP – SPM Integration is an enhancement of our product KeyUser Pro for SAP. It is intended for customers that want to integrate SAP Service Management with ServiceNow Project Portfolio Management. This enhancement allows creating a Demand directly from KeyUser Pro. A pre-qualification of the SAP project request will be done upfront before adding SAP Project Requests to the Project Portfolio, managed by the ServiceNow Portfolio plugin. A specialty is the full integration into the ServiceNow Service Portal, so those users need not change the User interface when they want to create a project request.
KeyUser Pro for SAP – SPM Integration for download from the ServiceNow Store.
Benefits
Integration of SAP Project Requests generated within KeyUser Pro for SAP with ServiceNow Strategic Portfolio Management
- Integrates SAP Service Management with ServiceNow Project Portfolio Management
- Combines Infrastructure Project Requests with Application Project Requests and manage them within a single Portfolio suite
- Automatic Demand creation with data takeover from SAP Project Requests
- Enhancing KeyUser Pro forms with fields relevant to Demand Management
- Full integration into the ServiceNow Service Portal for creating SAP Project Requests
System requirements
- KeyUser Pro for SAP Version 2.0 or higher
- ServiceNow Strategic Portfolio Management (SPM)
- Certified for San Diego release and above
Integrations
