Newsletter 09/2017

SAP KeyUser Pro Receives Application Certification from ServiceNow®

Zurich, Switzerland - 2017,22,09 – B-rightsource GmbH today announced it has received certification of its application with ServiceNow®. Certification by ServiceNow signifies that SAP KeyUser Pro has successfully completed a set of defined tests focused on integration interoperability, security and performance. The certification also ensures that best practices are utilized in the design and implementation of SAP KeyUser Pro’s Application with ServiceNow.

SAP KeyUser Pro bridges the gap between ITSM and SAP Service Management. Users are offered an intuitive web interface which makes it easy to submit requests to the right addressee, using a single point of contact for Service Management - the ServiceNow platform. SAP KeyUser Pro leverages the power of ServiceNow’s workflow and approval engines also for SAP support. All project information is stored in a single place, the customizing and project tasks. Requestors, approvers and project workers are always well informed about the status, find information easily and are well integrated into the task flows